Privacy & Consent Policy
Privacy & Consent Policy
Last updated: 8/20/2025
1. Introduction
Landwise USA, LLC d.b.a. Always Funding (“Always Funding,” “we,” “us,” or “our”) is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, share, retain, and safeguard your information when you use our website, submit an application for funding, communicate with us (including but not limited through phone, email, text, or AI-powered bots), or use any products or services that link to this Policy (collectively, our “Services”).
By using our Services or interacting with us, you agree to this Privacy Policy and consent to the collection, use, and sharing of your information as described below.
2. Information We Collect
When you submit an application for funding or interact with our Services, we may collect the following categories of information:
A. Personal Information:
Name, address, phone number, email address, date of birth, credit score, Social Security number
B. Business Information:
Business name, address, Employer Identification Number (EIN), financial statements, bank statements, tax returns, other information about your business in pre-qualification and loan application forms
C. Credit & Financial Data:
Credit history, account balances, revenue, and information necessary to verify your identity and assess your and (or) your business’s eligibility for funding
D. Communications & AI Bot Interactions:
We may record or transcribe your conversations with our representatives and (or) automated AI bots (including text and voice interactions) for quality assurance and training. By continuing a conversation with our representatives and (or) AI or automated systems, you consent to such recording and monitoring.
E. Device & Usage Data:
IP address, device identifiers, browser type, operating system, access times, and activity logs
Cookies, web beacons, and similar tracking technologies (see “Cookies and Tracking Technologies” below)
F. Other Information:
Any other information you provide to us or that is necessary for the purposes described in this Policy and (or) for provision of Services.
3. How We Use Your Information
We use your information for the following business purposes:
To process, evaluate, and underwrite your funding application
To verify your identity and the accuracy of the information you provide
To conduct business and/or personal credit checks, background checks, and other due diligence as required for funding eligibility
To communicate with you about your application status, funding options, and related services (including by phone, email, text, or AI-powered bots)
To operate, maintain, and improve our Services, including using AI and analytics to enhance customer experience
To comply with legal, regulatory, or contractual obligations
To detect and prevent fraud, abuse, or security incidents
For other purposes with your consent or as disclosed at the time information is collected
4. How We Share Your Information
We may share your information as follows:
Funding sources, lenders, and underwriting teams: To review, process, and make decisions regarding your application
Service providers: Who help us operate our website, process applications, communicate with you, or provide technology (including AI or analytics services)
Government agencies or law enforcement: If required by law, regulation, subpoena, or to protect our rights, property, or the safety of others
In connection with a corporate transaction: Such as a merger, sale, or reorganization, where your information may be transferred as part of the transaction
With your consent: Or as otherwise disclosed at the time of collection
We do not sell your personal information to third parties for unrelated marketing purposes.
5. AI Bot and Recording Disclosure
Always Funding uses AI-powered bots to communicate and interact with clients via text and voice. These bots may record, transcribe, and store conversations for quality assurance, compliance, and training purposes. By continuing to interact with our bots or automated systems, you consent to the recording and monitoring of your communications with us.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve our website performance, remember your preferences, analyze usage patterns, and deliver a better user experience. You may set your browser to refuse cookies, but certain features of our Services may not function properly as a result.
7. Your Rights and Choices
Depending on where you reside, you may have rights to:
Access the personal data we hold about you
Request correction or deletion of your information
Opt out of certain communications or uses of your information
Object to or restrict our processing of your information
Withdraw consent where processing is based on consent
To exercise these rights, please contact us at [email protected] or call us at 904-747-6622. We may need to verify your identity before processing certain requests.
8. Data Security
We use commercially reasonable physical, electronic, and administrative safeguards—including encryption, access controls, and regular security assessments—to protect your personal and business information. However, no method of transmission or storage is completely secure; you agree to use our Services at your own risk.
9. Data Retention
We retain your personal data as long as necessary to fulfill the purposes described in this Policy, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or de-identify it.
10. Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under
18. If we become aware that we have received such information, we will delete it.
11. Changes to This Privacy Policy
We may update this Policy from time to time. The date of the most recent update will be posted at the top of this page. Your continued use of our Services after any changes constitutes your acceptance of the revised Policy.
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:
Landwise USA, LLC d.b.a. Always Funding
[email protected]
904-747-6622
Mailing Address: 625 E. Twiggs Street, Suite 110, Tampa, FL 33602
©
All funding are subject to credit approval and normal underwriting standards. Minimum and maximum funding amounts, rates, fees, terms and collateral requirements are subject to specific guidelines and may change without notice. Available cash amounts may vary and collateral requirements may apply.
The operator of this website is NOT a lender, does not make offers for loans, and does not broker online loans to lenders or lending partners. Customers who arrive at are paired with a lender or a lending partner, and redirected only to lenders or lending partners who offer business loan products.
By submitting your phone number and email you are providing express written consent for this company, its affiliates, agents, and service providers to contact you at that number regarding products or services, including via autodialed and/or prerecorded or artificial voice calls and text messages (SMS and MMS), or email even if your telephone number is a cellular number or on a corporate, state, or the National Do Not Call Registry (DNC) or other do not contact list. You may opt-out at any time by emailing us a Do Not Call Request. Your consent is not required or a condition of any purchase. Message and data rates may apply. You also consent to our SMS terms, Privacy Policy and Terms of Use. By communicating with us by phone or email, you give your full consent for any and all calls, texts and emails to be recorded for quality and training purposes.
Always Funding introduces applicants to Funding Sources who may offer financing. Always Funding is not a lender, not a broker, and not an agent for any lender or Funding Source. "Funding Source(s)" means any bank, credit union, financial institution, lender, investor, loan broker, or other third party, whether acting directly or as an intermediary, that reviews applications and/or provides or arranges financing. All financing terms, approvals, and decisions are made solely by third-party Funding Sources. Always Funding does not guarantee approval for any loan or financing, and is not responsible for the actions or decisions of any third party. Your information may be shared with Funding Sources or service providers necessary to process your application or provide you with information about financing options. By submitting your phone number and email, you give us, our affiliates, agents, and service providers permission to contact you about products and services by phone (including calls or texts using automated technology or prerecorded/artificial voices) and email. This permission applies even if your phone number is on a Do Not Call list. Message and data rates may apply. You can opt out of marketing calls or texts at any time by replying STOP to any SMS or by [email protected] a Do Not Call request. Your consent to communications is not required to apply or receive funding. However, providing your consent helps us communicate with you regarding your application and funding options, provide our services to you more effectively, but it is strictly voluntary. You also agree to our SMS Terms, https://alwaysfunds.com/privacy-policy, and [https://alwaysfunds.com/disclaimer Calls, texts, and emails may be recorded for quality assurance, compliance, and training purposes.
